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Terms of Service

Terms of Service

Last updated: May 16, 2026

Welcome to AstridAgent AI. These Terms of Service ("Terms") govern your access to and use of the services, products, and websites operated by AstridAgent AI LLC ("AstridAgent AI," "we," "our," or "us"), including the ZiggyBook platform and related services.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree, do not use our services.

1. Services

AstridAgent AI provides AI-powered business automation tools for service businesses, including but not limited to: automated SMS-based scheduling and booking, AI-powered customer communication, quote generation, website generation, and business operations management.

2. Account Registration

To use our services, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3. Acceptable Use

You agree to use our services only for lawful purposes. You agree not to:

4. SMS Messaging Terms

Our platform sends SMS messages on behalf of businesses. By using our SMS features:

Carriers are not liable for any delayed or undelivered messages.

5. SMS messaging details (end-user terms)

Program name: ZiggyBook, operated by AstridAgent AI LLC.

Program description: ZiggyBook sends booking confirmations, schedule changes, appointment reminders, quote responses, and post-service follow-ups on behalf of the small service business you texted. Messages are exclusively transactional and conversational — no promotional content or marketing.

Message frequency: Message frequency varies by how often you interact with the business — typically 0–5 messages per appointment.

Cost: Message and data rates may apply. AstridAgent does not charge end users for receiving SMS messages; any charges come from your mobile carrier under your existing phone plan.

To opt out: Reply STOP to any message at any time. You will receive one final confirmation message and no further SMS from that business’s number through ZiggyBook.

To get help: Reply HELP to any message for support contact information, or email [email protected].

Full consent and policy details: SMS Messaging Policy · Privacy Policy.

6. Fees and Payment

Certain features require payment. All fees are described on our website or in your service agreement. Fees are non-refundable except as required by law. We reserve the right to change fees upon reasonable notice.

7. Intellectual Property

Our services, including software, content, design, and documentation, are owned by AstridAgent AI LLC and protected by intellectual property laws. You retain ownership of all data and content you provide through our services.

8. AI-Generated Content

Our services use artificial intelligence to generate responses, content, and documents. While we strive for accuracy, AI-generated content may contain errors. You are responsible for reviewing and approving all AI-generated content before use.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASTRIDAGENT AI LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR SERVICES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

10. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

11. Termination

We may suspend or terminate your access at any time for breach of these Terms. You may terminate your account by contacting [email protected].

12. Governing Law

These Terms are governed by the laws of the State of Florida. Disputes shall be resolved in courts located in Sarasota County, Florida.

13. Changes

We may modify these Terms at any time. Continued use after changes constitutes acceptance.

14. Contact

AstridAgent AI LLC
Sarasota, FL
Email: [email protected]